It’s usually difficult to cancel an order as the processing and packaging doesn’t take too long. Please reach out to us at hello@getallways.com and we’ll try to help cancel it in case it hasn’t been processed yet.

Unfortunately, it isn’t possible to modify your order.

Sorry, once an order is received it gets processed pretty quickly. It’s not possible for us to change it on the system but do email us on hello@getallways.com and we’ll try our best to accommodate the request.

We accept all standard modes of payment such as credit or debit card, net banking, UPI and cash on delivery.

We allow cash on delivery to most regions for an additional fee of Rs. 100.

Your order will ship within 2-3 days from the date of purchase.

Most orders should reach within 5-7 working days. In case your order is taking a little longer, please track your order on the Shipping & Returns page.

Yes, we ship across India.

No, unfortunately we only ship within India at the moment.

No, we offer free shipping on orders.

You can track your order from the Shipping & Returns page. Just enter your order ID to get tracking information.

If your package is marked as delivered but you can't find it, thoroughly check your delivery address, including your doorstep, porch, mailbox, and with neighbours. If you live in an apartment, inquire with building management or security. If you still can't locate the package, please reach out to us at hello@getallways.com.

Yes. You can schedule the pickup date based on your convenience. The delivery agent will attempt to deliver thrice before your order is returned to the warehouse. Once returned to the warehouse, the order will be cancelled, a refund issued and you’ll have to place a new order.

Allways is closing, and all sale purchases are final. We're not accepting returns or refunds, but we're happy to help with a size exchange within 15 days of delivery, subject to remaining stock. Please check the size guide before ordering, and email hello@getallways.com if you're unsure — we'll help you get the right fit. If a size is sold out for any product you're looking to purchase we can consider a return and refund.

We're only processing size exchanges now, not returns. To request one, place a request from the Shipping & Returns page.within 15 days of delivery with your order number and the size you'd like instead. As long as the item is unworn, unwashed, and has its original tags, and we still have your size in stock, we'll arrange a pickup. Exchange pickups are usually scheduled within 2-3 days of an approved request.

As this is our final closing sale, all purchases are final and we're not issuing refunds. We can offer a size exchange instead, within 15 days of delivery and subject to stock. If your size is no longer available, you can exchange for any other product as well.

We're not processing refunds during the closing sale, only size exchanges. Once your exchange request is approved, we'll arrange pickup within 2-3 days and send your replacement as soon as we receive the original. We'll keep you updated over email at every step.